Order delivery

Terms of Service

These terms apply when you order food from LEKKER KOREA through our website. By placing an order you agree to them. Please read the short summary first — it covers almost everything you need.

1. Who we are

LEKKER KOREA is a Korean restaurant at 1st Floor, The Rivonia Wellness Centre, 353 Rivonia Blvd, Edenburg, Johannesburg, 2128, South Africa. You can reach us on +27 76 842 2539.

LEKKER KOREA is a trading name of Leesang (Pty) Ltd.

2. Placing an order

You choose your delivery address, select your food, verify your mobile number with a one-time code, and pay by card. After paying you land on a tracking page that shows the kitchen's progress. Keep that page open, or reopen the order page on the same phone to find it again.

We verify your number because the driver may need to call you, and because it lets us save your address for next time. Orders cannot be placed without a verified South African mobile number.

3. Prices and payment

4. Accepting your order

Your order reaches our kitchen once payment is confirmed. We then accept it and give you a preparation time, or decline it. We may decline an order if an item has sold out, if the kitchen is too busy to cook it properly, or if we are closing.

If we decline, or if nobody at the restaurant responds within five minutes, your payment is refunded in full automatically and the tracking page tells you so. See our Refund Policy.

5. Delivery

If we can't reach you

If the driver cannot get access or cannot reach you by phone, they will wait up to 10 minutes and call twice. After that the order is returned to the restaurant and no refund is given, because the food has been made and delivered as agreed. You are welcome to collect it from the restaurant on the same day.

6. Cancelling

You may cancel free of charge until the kitchen accepts your order. Once we have accepted it and started cooking, the order cannot be cancelled. Call us on +27 76 842 2539 as soon as possible if something is wrong.

7. Food, allergies and safety

Our dishes are cooked in a kitchen that handles gluten, soy, sesame, egg, dairy, fish, shellfish and nuts. We cannot guarantee that any dish is free of a particular allergen. If you have a serious allergy, please call us before ordering rather than relying on the notes field.

Hot food should be eaten soon after delivery. We are not responsible for food left unrefrigerated after it has been handed over.

8. If something is wrong with your order

Tell us within two hours of delivery, on the number above or by WhatsApp, and keep the food. Where we got it wrong, we will replace the item or refund it. See our Refund Policy for how that works.

9. Our liability

We are responsible for the food we make and for delivering it as described. We are not liable for indirect or consequential losses, for delays caused by events outside our control, or for a delivery that fails because the address or access details you gave were wrong.

Nothing in these terms limits your rights under the Consumer Protection Act 68 of 2008.

10. Your account and conduct

Keep your phone secure — anyone with access to it can place orders in your name. We may refuse service or block a number if orders are abusive, fraudulent, or repeatedly not accepted on delivery.

11. Changes and governing law

We may update these terms as the service changes. The version published here when you place an order is the one that applies to it. These terms are governed by the laws of the Republic of South Africa.